Registration and Cancellation Policy – Please Read Carefully

Registration Policy

Agreement: By completing a CMI event registration form, you confirm that you have read and agree to our Cancellation Policy. The form cannot be submitted without this confirmation. This agreement applies to all registrants listed on the form.

Confirmation & Payment: You will receive an automatic confirmation email once your registration is submitted. If you do not receive it, please contact the CMI office.

Your registration is not confirmed until payment is received. Payment methods include credit card, cheque, or e-transfer. If payment is not received within one month of registration or by the date indicated on your registration form (whichever comes first), your registration may be cancelled and your spot offered to someone on the waitlist. Please arrange payment promptly to secure your spot.

Participant information is handled according to our Privacy Policy

Cancellation and Refund Policy

Cancellations must be received via phone or email by the date listed on your registration form (typically three weeks before the event).

Early Cancellation: If you cancel before the deadline, a $50 + tax fee applies; the remainder of your registration fee will be refunded.

Late Cancellation: After the deadline, we are unable to issue any refunds. You are welcome to send a substitute participant from your organization.

Event Cancellation by CMI: If CMI cancels the event, we will refund your registration fee in full. Please note CMI is not responsible for any other costs incurred.